Reservation Policy | AyahuascaAmazon.com

We want all clients to have the faster, easier ways to visit us. Our reservation policy is the guide for the ceremony or retreat at the time you want, the way you want and to secure it with quite practical payment methods. Please follow the instructions.

MAKING A RESERVATION

You must do reservations via our e-mail: info@ayahuasca-amazon.com. We’ll reply any questions as soon as possible, you will have a confirmation number and a payment date for booking. When talking to us (reservations, changes, cancelations, confirmations, etc) please include prior e-mails sent, in order to make the booking faster, clearer. We will require the following information:

  • Full name of the participant
  • Date of birth
  • Dates of the stay in Cusco
  • Passport number
  • Nationality
  • The hotel where staying (if already known)
  • Name of the person doing the booking
PAYMENT TYPES AND CONFIRMATIONS POLICY

You must deposit at least 10% of the total to guarantee the reservation. All accounts are in the name of Juana Carrasco Arredondo, D.N.I. 40902151. Destination: Cusco. Next are our payment methods:

  • MoneyGram, to the name of the Peruvian Association of Shamans manager, Juana Carrasco Arredondo, D.N.I. 40902151, Cusco.
  • Western Union, to the name of the Peruvian Association of Shamans manager, Juana Carrasco Arredondo, D.N.I. 40902151, Cusco.
  • PayPal, send the deposit payment to info@ayahuasca-amazon.com The client will also be charged with Paypal fee through Interbank in Cusco, 6.5% of the total deposited. This fee will be returned to us by the client in our office.
  • PayPal, send the deposit payment to info@ayahuasca-amazon.com The client will also be charged with Paypal fee through Interbank in Cusco, 6.5% of the total deposited. This fee will be returned to us by the client in our office.
  • Scotiabank, savings account, US dollars number 058-7399485 (Scotiabank code fwist: BSUDPEPL). The customer will be charged the US$17.00 fee.

ll reservation/confirmation will be done with a minimum of 20% the total price of the requested service(s). In the case of a group, our policy requires you please send the list of passengers with the data previously requested and all the ceremonies’ dates.

A partial payment is mandatory for booking. Clients that are not able to pay the deposit must send an e-mail to info@ayahuasca-amazon.com for coordination.

CANCELATIONS POLICY

In the event of a cancelation or reduction of a reservation, the following conditions shall apply:

  • In case of emergencies or force majeure the client could change his retreat date. He must tell us at least 2 days before.
  • You can also postpone the Ayahuasca retreat, deadline of 2 years.
  • You can transfer the reservation to another person, prior coordination.
  • You can donate the reservation to the Peruvian Association of Shamans, which helps us with the purchase of the land and future construction of the Shamanic Temple.

Otherwise, if you do not want any of the previous options you can choose one of these return alternatives:

  • Between 15-30 days before, we will refund 90% of the total cost of the ceremony.
  • Less than 15 days onwards, 60% of the total cost of the ceremony will be refunded.
  • Between 5 and 3 days, 20% of the total cost of the ceremony will be refunded.
  • Less than 1 to 2 days, there will be no refund.
  • Any cancelation must have a written response stating our agreement, otherwise it will not be considered valid.

Every cancelation must be sent to our e-mail address info@ayahuasca-amazon.com in order to be reviewed and confirmed.

OTHER POLICY GUIDELINES
  • All payments must be made to our account according to the current official exchange rate of the day, in case you wish to deposit in national currency: soles.
  • We prefer Western Union deposits in dollars. Otherwise, the payment can be made personally at our office in Cusco.
  • Otherwise, payments can be made in the main office in Cusco, please coordinate before.
SINCERELY,

MANAGEMENT TEAM, PERUVIAN ASSOCIATION OF SHAMANS.